Shipping Policy

Shipping Policy

Thank you for choosing Virelle Boutique. This Shipping Policy explains how orders are processed, shipped, and delivered after they are placed through our website. It also outlines shipping charges, estimated delivery timeframes, tracking information, and the steps to follow if a shipment requires assistance.

All shipping fees and order totals referenced in this policy are charged in USD.

Shipping Locations

Virelle Boutique currently ships to residential and commercial addresses within the United States.

At this time, we do not ship to destinations outside the United States.

Shipping Cost

We offer Free Shipping

· Standard Shipping: Free

Order Cut Off Time

Orders placed before 5:00 PM (GMT-06:00) on a business day will begin processing as soon as possible.

Orders submitted after the daily cut-off time, on weekends, or during public holidays will begin processing on the next business day.

Processing Time

Orders are typically prepared within 1 to 3 business days. During this stage, payment verification, order review, packaging, and shipment preparation are completed before the package is released to the shipping carrier.

Transit Time

Once shipped, delivery generally requires 4 to 8 business days. Transit times may vary depending on the destination and carrier operations.

Total Delivery Time

Most orders arrive within approximately 5 to 11 business days, including both processing and transportation time.

Estimated delivery dates are provided for guidance and should not be interpreted as guaranteed delivery dates.

Business Days

Business days are Monday through Friday, excluding public holidays observed by our business or the shipping carrier.

Shipping Carriers

Orders may be delivered through one of the following carriers:

USPS
UPS
FedEx
DHL

The shipping carrier is selected according to the shipment destination and operational requirements.

Order Tracking

Tracking is provided for every shipped order.

Once your shipment has been dispatched, tracking information is generally sent by email within 24 to 48 hours.

You may also monitor your shipment by visiting our Track Your Order page.

Order Changes & Cancellations

If you need to modify or cancel your order, please contact us as soon as possible.

Requests received before an order has entered fulfillment will be reviewed whenever possible.

After an order has been fulfilled or transferred to the shipping carrier, changes and cancellations can no longer be accommodated.

For refund eligibility, please review our Return & Refund Policy.

Delivered but Not Received

If your tracking information indicates that your package has been delivered but you cannot locate it, please contact our support team.

We may coordinate with the shipping carrier to review the delivery details before determining the next appropriate steps. Any available resolution will follow our Return & Refund Policy.

Incorrect Shipping Address

Please ensure that your shipping information is accurate before placing your order.

If a package is returned because of an incorrect or incomplete address provided during checkout, additional shipping charges may apply before the order can be shipped again.

Shipping Delays

Delivery schedules may occasionally be affected by circumstances beyond our control, including severe weather, transportation interruptions, public holidays, increased shipping volumes, or carrier service disruptions.

When updates are available, we will gladly assist you in obtaining the latest shipment information.

Lost Packages

If your shipment appears to be lost while in transit, please notify us so we can begin an investigation with the shipping carrier.

Any available resolution will be determined after the carrier's investigation has been completed and in accordance with our Return & Refund Policy.

Damaged Packages

If your order arrives with shipping damage, please notify us within 48 hours of delivery.

To help us review your request, please provide: